Англо-русский толковый словарь терминов и сокращений по ВТ, Интернету и программированию. . 1998-2007.
ITIL Planning to implement service management — The planning to implement service management is a set in the Information Technology Infrastructure Library (ITIL) framework. This set is about the alignment of business needs and IT provision requirements. Besides, this set describes how to… … Wikipedia
IT service management — (ITSM) is a discipline for managing information technology (IT) systems, philosophically centered on the customer s perspective of IT s contribution to the business. ITSM stands in deliberate contrast to technology centered approaches to IT… … Wikipedia
Service Oriented Programming — (SOP) is a programming paradigm that uses services as the unit of computer work, to design and implement integrated business applications and mission critical software programs. Services can represent steps of business processes and thus one of… … Wikipedia
Service Science, Management and Engineering — Service Science, Management, and Engineering (SSME) is a term introduced by IBM to describe Services Sciences, an interdisciplinary approach to the study, design, and implementation of services systems – complex systems in which specific… … Wikipedia
Service delivery platform — The term Service Delivery Platform (SDP) usually refers to a set of components that provide a service’s delivery architecture (such as service creation, session control protocols) for a type of service. There is no standard definition of SDP in… … Wikipedia
Service level agreement — A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or… … Wikipedia
Service Oriented Architecture — Architecture orientée services Pour les articles homonymes, voir SOA. L architecture orientée services (calque de l anglais Service Oriented Architecture, SOA ou AOS) est une forme d architecture de médiation qui est un modèle d interaction… … Wikipédia en Français
Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… … Wikipedia
Service-oriented architecture implementation framework — Service oriented architectures (SOA) are based on the notion of software services, which are high level software components that include web services. Implementation of an SOA requires tools as well as run time infrastructure software. This is… … Wikipedia
Management consulting — indicates both the industry and practice of helping organizations improve their performance primarily through the analysis of existing organizational problems and development of plans for improvement. Organizations hire the services of management … Wikipedia
Management Agile — Le Management « agile » est une approche organisationnelle de type holistique et humaniste basée essentiellement sur la motivation rationnelle des ressources humaines. Son émergence, initiée au début des années 1990, a été portée par la … Wikipédia en Français
